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How to Buy from Xiaomi Stores Kenya

  • Browse & Search
    Use our search bar or browse categories (phones, accessories, smart devices) to find what you’re looking for.
  • Select a Product
    Click on the product for more details — specs, price, images, and available stock.
  • Add to Cart
    If you want to buy it, click “Add to Cart.” You can continue shopping or view your cart to proceed.
  • Review Your Cart
    Check product(s), quantities, colors/models, and make sure everything is correct before you checkout.
  • Sign In or Register
      • If you already have an account, log in.
      • If not, register with your email, phone number, and create a password.
  • Enter Delivery Details
    Provide your shipping address, contact name, and phone number. Choose your delivery location.
  • Choose Payment Method
    You may pay by:
      • Mobile Money (e.g. M-Pesa)
      • Credit / Debit Card
      • Pay on Delivery (if your area is eligible)
      • Or order via WhatsApp
  • Confirm & Place Order
    Review all details (items, delivery, payment) and click “Place Order.”
  • Order Confirmation
    You’ll receive an order confirmation via email or SMS with your order number and details.
  • Shipping & Delivery
    We’ll process and dispatch your order. You’ll get updates and a tracking number.
  • Within Nairobi: typically same-day or next day
  • Other Counties: 2–4 business days, depending on location
  • Receive Your Order
    When your order arrives, inspect the items. If there are any defects or issues, contact us immediately (within our return window).

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